Bug Tracker

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John Adams
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Re: Bug Tracker

Post by John Adams » Mon Jan 18, 2010 9:20 am

Aye, me neither, and I am obsessive about bugs ;)

The actual purpose for this change was to make the bugs more visible to those who submit them, too... so they can see their efforts are appreciated and being worked on. Plus, the original bug submitter could come post more details if they wish.

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Re: Bug Tracker

Post by John Adams » Mon Jan 18, 2010 1:01 pm

Whoops... I f'd something up. In Forum view, clicking the "jump to last topic" got reset. Sorry. It'll clear itself up after a few days of posting, sorry :oops: Fixed this ;)

But, Bug Priority icons are now in place. Low, Medium, High, Critical, Immediate... obviously in that order. Devs WILL re-prioritize user-posted bugs that are ridiculously prioritized :)

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Zcoretri
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Re: Bug Tracker

Post by Zcoretri » Mon Jan 18, 2010 1:31 pm

Anywhere around here that shows us what colors are associated with what priority?

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Re: Bug Tracker

Post by John Adams » Mon Jan 18, 2010 1:46 pm

I guess one could assume Green = Low, Yellow = Medium, Red = High... but that would make way too much sense. :shock:

Image = Low
Image = Medium
Image = High

I also added a standard warning triangle thingy for Critical, and a lightning bolt for Immediate.

Image = Critical
Image = Immediate

You can also manually assign these by going to the Server/Content Bugs forum, clicking New Topic or Post Reply, and look at the Topic Icons for a visual. Or, Edit a post and do the same (just in those 2 forums).

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Zcoretri
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Re: Bug Tracker

Post by Zcoretri » Mon Jan 18, 2010 2:21 pm

Thanks for that John :mrgreen:

BTW...slow day at work? LOL

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Re: Bug Tracker

Post by John Adams » Mon Jan 18, 2010 2:26 pm

Zcoretri wrote:BTW...slow day at work? LOL
You have no idea... sigh. I think everyone forgot to come back off holiday vacation.

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Re: Bug Tracker

Post by Zcoretri » Mon Jan 18, 2010 2:36 pm

Same here...I manage our customer service desk on Mondays, and today not one call. Sure makes for a long and slow boring day :x

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Re: Bug Tracker

Post by ZexisStryfe » Mon Jan 18, 2010 4:46 pm

I can give you all some of my work. I had the day off and I still haven't stopped all day...
~ EQ2 Emulator Project Manager

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"Zexis, from this day forth, you shall be known as... '3 of 6'" - John Adams

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Re: Bug Tracker

Post by John Adams » Wed Mar 24, 2010 11:05 am

Due to some recent community bug fixes, I've added a new option to the Bug Tracker for devs - When a bug is verified fixed, please assign whomever fixed the bug in the Fixed By option. This way they are recognized for their efforts and makes everyone feel good. :)

Thank you, elcapototal, for the inspiration.

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Re: Bug Tracker

Post by elcapototal » Wed Mar 24, 2010 2:00 pm

woot :) I feel warm inside 8)

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Re: Bug Tracker

Post by John Adams » Tue Nov 30, 2010 1:40 pm

FYI, I just added a new Status to the bug tracker today: All Open

This will list all bugs set to a status of:
  • New = New bug, submitted by players in-game
    Assigned = a bug assigned to a dev or team of devs
    Server Specific = a bug that did not happen on the EQ2Emulator Live Server (Tess)
    Not Implemented = a bug about a feature not yet implemented (and it should be!)
    Fixed = a bug that is fixed on the EQ2Emulator Live Server (Tess)
    Fixed in Dev = a bug that is fixed, but still only on the Dev Server

Note: "Except" checkbox does not work with the All Open status selection.

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Re: Bug Tracker

Post by emulates » Tue Nov 30, 2010 1:43 pm

Good call as restructuring both the code and the database are going to wreak a little havok at first and allow for easier tracking of what's really needing worked on vs what may have been.

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