client keeps crashing

General support forum. If you require assistance and your problem doesnt fall in any of the other categories, this is the forum for you!

Moderator: Team Members

Forum rules
READ THE FORUM STICKY THREADS BEFORE ASKING FOR HELP!
Most information can be found there, and if not, the posts will help you determine the information required to get assistance from the development team.
Incomplete Help Requests will be locked or deleted.
Post Reply
geordie0511
Team Member
Posts: 19
Joined: Sun Mar 10, 2019 1:14 am

client keeps crashing

Post by geordie0511 » Mon Mar 11, 2019 1:18 am

I'm using the most current client from steam and connect to the official EQ2Emulator server.

After just a few minutes the client crashes for no obvious reason (just wandering around in Frostfang sea or Antonica)

Graphics quality "balanced"

Are there any general options I have to avoid/deactivate ? Particle effects maybe ?

Jabantiz
Lead Developer
Posts: 2912
Joined: Wed Jul 25, 2007 2:52 pm
Location: California

Re: client keeps crashing

Post by Jabantiz » Mon Mar 11, 2019 4:15 pm

Sorry I am not familiar with the steam client as I don't use it so some one else will probably have to chime in. Last thing I saw was that it was working fairly well though.

neatz09
Content Lead
Posts: 136
Joined: Sun Dec 09, 2018 12:55 pm

Re: client keeps crashing

Post by neatz09 » Mon Mar 11, 2019 5:41 pm

more details needed, please provide screen shots of the crash and what you are doing during the crashes... most likely its a server desync but if not we do have some one currently improving AOM compatability

geordie0511
Team Member
Posts: 19
Joined: Sun Mar 10, 2019 1:14 am

Re: client keeps crashing

Post by geordie0511 » Mon Mar 11, 2019 10:21 pm

I wish I could give you a screenshot but the client crashes right to desktop, no error message either. I'm just running around...

Thinking about it, it happens almost always near mariner bells or once when I got near the raft in frostfang sea.

Jabantiz
Lead Developer
Posts: 2912
Joined: Wed Jul 25, 2007 2:52 pm
Location: California

Re: client keeps crashing

Post by Jabantiz » Tue Mar 12, 2019 10:35 pm

After the client crashes can you open the install folder and look for an alertlog.txt or crashlog.txt or any other log.txt file and upload them here. there is a very small chance those could give some useful info to help us figure out what the problem is.

geordie0511
Team Member
Posts: 19
Joined: Sun Mar 10, 2019 1:14 am

Re: client keeps crashing

Post by geordie0511 » Wed Mar 13, 2019 12:18 am

alert log:

Code: Select all


build="SOEBuild=12133L" version="SOEVersionString=2015/8/17 11:12:50" build_type="USER OPTIMIZED" ls_address="none" zone="antonica" loc=" 64.67 -19.79 -29.90" performance="2" alert="G:\live\eq2\game\Client\src\GameScene.cpp(19373): CRC missmatch in EqCreateGhostCmd state buf."
build="SOEBuild=12133L" version="SOEVersionString=2015/8/17 11:12:50" build_type="USER OPTIMIZED" ls_address="none" zone="antonica" loc=" 64.67 -19.79 -29.90" performance="2" alert="G:\live\eq2\framework\core\util\VeNetLUT.cpp(126): VeNetLUT: ID 65535 not found in lut."
build="SOEBuild=12133L" version="SOEVersionString=2015/8/17 11:12:50" build_type="USER OPTIMIZED" ls_address="none" zone="antonica" loc=" 64.67 -19.79 -29.90" performance="2" alert="G:\live\eq2\game\Client\src\ProxyActor.cpp(6269): Widget '' has same widget id (-1792322503) as another ''"
build="SOEBuild=12133L" version="SOEVersionString=2015/8/17 11:12:50" build_type="USER OPTIMIZED" ls_address="none" zone="antonica" loc=" 64.67 -19.79 -29.90" performance="2" alert="G:\live\eq2\game\Client\src\ProxyActor.cpp(6245): [DEVL] Couldn't find widget -656837104 at -388.891998 22.837900 268.265991!"
build="SOEBuild=12133L" version="SOEVersionString=2015/8/17 11:12:50" build_type="USER OPTIMIZED" ls_address="none" zone="antonica" loc=" 64.67 -19.79 -29.90" performance="2" alert="G:\live\eq2\game\Client\src\ProxyActor.cpp(6269): Widget '' has same widget id (2126556562) as another ''"
build="SOEBuild=12133L" version="SOEVersionString=2015/8/17 11:12:50" build_type="USER OPTIMIZED" ls_address="none" zone="antonica" loc=" 64.67 -19.79 -29.90" performance="2" alert="G:\live\eq2\game\Client\src\ProxyActor.cpp(6269): Widget 'widget_bowl_map' has same widget id (-2066642710) as another 'widget_bowl_map'"
build="SOEBuild=12133L" version="SOEVersionString=2015/8/17 11:12:50" build_type="USER OPTIMIZED" ls_address="none" zone="antonica" loc=" 64.67 -19.79 -29.90" performance="2" alert="G:\live\eq2\game\Client\src\ProxyActor.cpp(6269): Widget '' has same widget id (669684669) as another ''"
build="SOEBuild=12133L" version="SOEVersionString=2015/8/17 11:12:50" build_type="USER OPTIMIZED" ls_address="none" zone="antonica" loc=" 64.67 -19.79 -29.90" performance="2" alert="G:\live\eq2\game\Client\src\ProxyActor.cpp(6269): Widget '' has same widget id (1326451876) as another ''"
build="SOEBuild=12133L" version="SOEVersionString=2015/8/17 11:12:50" build_type="USER OPTIMIZED" ls_address="none" zone="antonica" loc=" 64.67 -19.79 -29.90" performance="2" alert="G:\live\eq2\game\Client\src\ProxyActor.cpp(6269): Widget '' has same widget id (-397610801) as another ''"
build="SOEBuild=12133L" version="SOEVersionString=2015/8/17 11:12:50" build_type="USER OPTIMIZED" ls_address="none" zone="antonica" loc=" 64.67 -19.79 -29.90" performance="2" alert="G:\live\eq2\game\Client\src\ProxyActor.cpp(6269): Widget 'liftrock' has same widget id (487849875) as another 'liftrock'"
build="SOEBuild=12133L" version="SOEVersionString=2015/8/17 11:12:50" build_type="USER OPTIMIZED" ls_address="none" zone="antonica" loc=" 64.67 -19.79 -29.90" performance="2" alert="G:\live\eq2\game\Client\src\ProxyActor.cpp(6269): Widget 'bookcase_windstalker' has same widget id (-366881799) as another 'bookcase_windstalker'"
build="SOEBuild=12133L" version="SOEVersionString=2015/8/17 11:12:50" build_type="USER OPTIMIZED" ls_address="none" zone="antonica" loc=" 64.67 -19.79 -29.90" performance="2" alert="G:\live\eq2\game\Client\src\ProxyActor.cpp(6269): Widget 'quest_trigger_scorn_shame_irisor' has same widget id (-987987142) as another 'quest_trigger_scorn_shame_irisor'"
build="SOEBuild=12133L" version="SOEVersionString=2015/8/17 11:12:50" build_type="USER OPTIMIZED" ls_address="none" zone="antonica" loc=" 64.67 -19.79 -29.90" performance="2" alert="G:\live\eq2\game\gamecommon\client\CompressedXOR.cpp(244): Bogus compressed data.  This is normally caused by mismatched client and server."
build="SOEBuild=12133L" version="SOEVersionString=2015/8/17 11:12:50" build_type="USER OPTIMIZED" ls_address="none" zone="antonica" loc=" 64.67 -19.79 -29.90" performance="2" alert="G:\live\eq2\game\Client\src\GameScene.cpp(7666): Unhandled network message ()"

no crash log available

geordie0511
Team Member
Posts: 19
Joined: Sun Mar 10, 2019 1:14 am

Re: client keeps crashing

Post by geordie0511 » Wed Mar 13, 2019 6:06 am

It would be nice if someone could provide a source for the DoV client (legal of course... although I don't see any issues here as I have found several non-compatible official full downloads).

In my country I'll never get my hands on the box version of DoV as eq2 was never that popular here :D

Jabantiz
Lead Developer
Posts: 2912
Joined: Wed Jul 25, 2007 2:52 pm
Location: California

Re: client keeps crashing

Post by Jabantiz » Wed Mar 13, 2019 7:52 pm

Well I grabbed AoM from steam and ran around and had no issues.

I am wondering if it is a desync issue.

geordie0511
Team Member
Posts: 19
Joined: Sun Mar 10, 2019 1:14 am

Re: client keeps crashing

Post by geordie0511 » Thu Mar 14, 2019 5:41 am

Problem solved. No more issues with CoE client. Thanks!

Jabantiz
Lead Developer
Posts: 2912
Joined: Wed Jul 25, 2007 2:52 pm
Location: California

Re: client keeps crashing

Post by Jabantiz » Thu Mar 14, 2019 5:18 pm

Glad you found a client that works.

Post Reply

Who is online

Users browsing this forum: No registered users and 0 guests