Bug Tracker

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John Adams
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Bug Tracker

Post by John Adams » Wed Jun 17, 2009 8:02 pm

We've thrown together a little Portal Module to allow players to search our current bugs database.

You can find the Bug Tracker under Development, from the main Portal menu.

Please report any issues with this script to me, either here for via PM. Be as detailed as possible.

Thanks, and happy bug hunting!
John Adams
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"Everything should work now, except the stuff that doesn't" ~Xinux

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Wdneq2
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Re: Bug Tracker

Post by Wdneq2 » Thu Jun 18, 2009 5:02 am

This bug tracker is excellent ..Cheers
Was able to track down the /bugs i had submitted, and found some had answers..
eg. Too much xp on Tess server (this is known and deliberate)

This will (well looks like it to me ;p ) help us players , contribute even more :)
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Re: Bug Tracker

Post by Sylva1n » Mon Jun 29, 2009 3:57 pm

There is a bug with the bug with the /bug system in-game (on TessEQ) Filled everything, pressed submit and got red message: Error submitting bug.

Kind of ironic

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Re: Bug Tracker

Post by John Adams » Mon Jun 29, 2009 4:17 pm

I was writing bugs yesterday in-game using /bug, so I am fairly confident it works. What client version were you using?

I was using 5709L.

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Re: Bug Tracker

Post by Wdneq2 » Mon Jun 29, 2009 4:57 pm

Sometimes i got the same bug error, but it only seemed when i was putting in LARGE amounts of text.
Try a smaller bug report maybe?
Usually when im submitting a /bug if i think it needs a large amount of info..before submitting "highlight all text" copy it , in case "error" comes up then you can either re /bug and try and paste it or , submit it on forums and jut "paste" ..save writing it out again (which is painful ;p )
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Re: Bug Tracker

Post by Sylva1n » Mon Jun 29, 2009 5:24 pm

5447L is the newest back-up version I had.

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Re: Bug Tracker

Post by John Adams » Mon Jun 29, 2009 6:52 pm

5447 should be ok. There may be something to the largeness of bugs, but I am not positive.

You can use the [appropriate] bugs forum if you need to. We have one for Server bugs, Content bugs, and I think even DB bugs, though there are no DB bugs (snicker)

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Re: Bug Tracker

Post by Sylva1n » Tue Jun 30, 2009 1:58 pm

John Adams wrote:5447 should be ok. There may be something to the largeness of bugs, but I am not positive.

You can use the [appropriate] bugs forum if you need to. We have one for Server bugs, Content bugs, and I think even DB bugs, though there are no DB bugs (snicker)

Yeah that was a large amount of text... wich may be a DB bug (bigtext colum please) :P

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John Adams
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Re: Bug Tracker

Post by John Adams » Tue Jun 30, 2009 6:27 pm

bigtext? lol, ok.

Our "description" field is 'text' data type, plenty big unless you pasted 1/2 of War and Peace into the box. It's likely the client is limited itself, because I doubt we want people blowing up our bandwidth and DB's with nonsense postings. SOE probably doesn't care for that either, thus the limitations.

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Re: Bug Tracker

Post by Sylva1n » Tue Jun 30, 2009 7:51 pm

Its was humour... you didn't see the " :P " ? :)

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John Adams
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Re: Bug Tracker

Post by John Adams » Wed Jul 01, 2009 7:07 am

I have no sense of humor that I am aware of.

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Re: Bug Tracker

Post by Sylva1n » Wed Jul 01, 2009 1:12 pm

John Adams wrote:I have no sense of humor that I am aware of.
I noticed

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Re: Bug Tracker

Post by John Adams » Mon Jan 18, 2010 8:27 am

I have changed our Bug Tracker a bit to try and consolidate some functionality into a single location. For our Bug Managers (developers), you can now manage bugs from the Tracker itself.

A major enhancement is that when a bug gets Assigned to a developer, a new post will go into either the Server Bugs or Content Bugs forums, depending on the type of bug it is. Example: http://www.eq2emulator.net/phpBB3/viewt ... 056#p17056. We can then make comments in this forum thread and communicate back and forth with the player who submitted the bug, should we need further information. For now I am leaving the Bug Notes option, but with the bugs being posted, I don't see a reason to need it going forward.

If a bug gets assigned to the wrong Dev, changing the assignment will append a new post to the existing forum.


Lastly, Bug Tracker is available to view/search our bug list as Anonymous (non-forum member, or logged out). Sorry, I thought it was available to everyone before.

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Re: Bug Tracker

Post by Scatman » Mon Jan 18, 2010 9:01 am

Sweet shiznat !

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Re: Bug Tracker

Post by Zcoretri » Mon Jan 18, 2010 9:19 am

Nice addition JA...I think this will make the bugs more visible and more aware to us. I know for me I always didn't check the bug tracker everyday as I do the forums.

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