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How to Report Bugs?

Posted: Wed Sep 10, 2008 5:16 am
by Arremis
There are 3 different sections for reporting bugs:
Development Bugs
Content Design Bugs
Database Project Bugs
My question is, what is the difference between the three types of bugs, and how do we identify any bugs we find to be of which type?
For example, a new bug I've come across: the default maps (such as Antonica) don't load. All they show are the world map and not the zone map.
Are the maps loading controlled by the database and therefore a Database Project Bug? Since the maps have nothing to do with the running of the server, would it be considered a Content Design Bug? Are the maps handled by the client which is 'translated' through the server and therefore considered to be a Development Bug?

Posted: Wed Sep 10, 2008 7:39 am
by John Adams
Content Design Bug:
NPC is not where it should be, object cannot be interacted with, zone through does not work, quest/script is broken, incorrect. Content.
Database Design Bug:
In your console, you see obnoxious failure messages trying to read, update, or delete data. Keys not found, failures to insert, character creation issues regarding storage of data. Database.
Development Bugs:
Everything else. :)
~runs~